Chapter 5 Organisational Structure That Support Strategic Initiatives

Chief Information Officer (CIO)

• Serves as the company’s top technology infrastructure manager

• Runs the organization’s internal IT operations

• Works to streamline business processes with technology

• Focuses on internal customers (users and business units)

• Collaborates and manages vendors that supply infrastructure solutions

• Aligns the company’s IT infrastructure with business priorities

• Developers strategies to increase the company’s bottom line (profitability)

• Has to be a skilled and organized manager to be successful

Chief Technology Officer (CTO)

• Serves as the company’s top technology architect

• Runs the organization’s engineering group

• Uses technology to enhance the company’s product offerings

• Focuses on external customers (buyers)

• Collaborates and manages vendors that supply solutions to enhance the company’s product(s)

• Aligns the company’s product architecture with business priorities

• Develops strategies to increase the company’s top line (revenue)

• Has to be a creative and innovative technologist to be successful

Chief Security Officer (CSO)

• leader responsible for the development, implementation and management of the organization’s corporate security vision, strategy and programs. 

• They direct staff in identifying, developing, implementing and maintaining security processes across the organization to reduce risks, respond to incidents, and limit exposure to liability in all areas of financial, physical, and personal risk.

•  establish appropriate standards and risk controls associated with intellectual property and direct the establishment and implementation of policies and procedures related to data security.

Chief Privacy Officer (CPO)

•  responsible for managing the risks and business impacts of privacy laws and policies. 

•  created to respond to both consumer concern over the use of personal information, including medical data and financial information, and laws and regulations.

• evaluating legislative and regulatory proposals involving collection, use, and disclosure of personal information by the Federal Government. 

• conducting a privacy impact assessment of proposed rules of the Department or that of the Department on the privacy of personal information, including the type of personal information collected and the number of people affected.

• coordinating with the Officer for Civil Rights and Civil Liberties.

Chief Knowledge Officer (CKO)

• responsible for overseeing knowledge information within an organization. 

• The CKO's job is to ensure that the company profits from the effective use of knowledge resources. 

• Investments in knowledge may include employees, processes and intellectual property.

• CKO can help an organization maximize the return on investment (ROI) on those investments.

• Maximize benefits from intangible assets, such as branding and customer relationships.

• Repeat successes and analyze and learn from failures.

• Foster innovation.

• Avoid the loss of knowledge that can result from loss of personnel.